TraneThermal Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you voluntarily provide through our inquiry forms, including:

  • Contact information (name, email address, phone number)
  • Company name and job title
  • Project details and product interests
  • Communication preferences

We also automatically collect technical data including IP address, browser type, operating system, referring URLs, and pages visited through standard server logs and analytics tools.

2. How We Use Information

We use collected information to:

  • Respond to product inquiries and provide technical support
  • Prepare quotations and engineering proposals
  • Send relevant product updates and industry information (with consent)
  • Improve our website content and user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Authorized distributors and service partners in your region to fulfill service requests
  • Service providers who assist with website hosting, analytics, and email delivery
  • Legal authorities when required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security assessments. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

This Site uses cookies for essential functionality and analytics. You may disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, typically no longer than 3 years after your last interaction with us, unless a longer retention period is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Data portability

8. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with this policy.

9. Children's Privacy

This Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Contact Us

For privacy-related inquiries:

TraneThermal Inc.
Data Protection Officer
2500 W. Wisconsin Ave, Milwaukee, WI 53233
[email protected]